Frequently asked
Quick answers.
If your question isn't here, write to us at support — we read every message.
Auth & accounts
Can I sign up with Google?
Yes. Both email + password and Google OAuth work. We recommend Google for the smoother re-login experience on mobile.
What happens to my data if I delete my account?
Voice transcripts, sessions, plans, and wellbeing data are permanently deleted within 30 days. We retain anonymised aggregate counts for product analytics, with no link back to you.
Can I share my account with a friend?
Technically yes, but the AI plans are personalised to one aspirant's stress, sleep, and progress patterns. Shared accounts produce worse plans for both of you. Free tier exists so each of you has your own.
Billing
What does Premium include and how much does it cost?
Premium is ₹499/year (or ₹99/month) in India, and $19.99/year internationally. It unlocks the full instrument: adaptive nightly AI plans, the burnout brake with Recovery Day Protocol, the encrypted wellbeing dashboard, the parental dashboard, and the daily Catch-Up Card. Free tier keeps voice logging, history, streaks, and the progress road — forever.
Can I pay in another currency?
Yes. Indian aspirants pay ₹499/year (or ₹99/month) via Razorpay. International aspirants pay $19.99/year via Stripe. The product is identical across currencies.
How do refunds work?
Cancel within 7 days of any annual payment for a full refund. After 7 days, prorated refunds via support. See /refund for full policy.
Do you charge for the parental dashboard?
No. Parental mode is free. We don't think family safety should be a paid feature.
Privacy & data
Where is my voice transcribed?
On the web, your voice is transcribed right in your browser — the audio never reaches our servers. In the mobile app, transcription runs through a secure cloud service and the audio is deleted immediately after it becomes text. Either way, we never keep your recordings.
Is my wellbeing data encrypted?
Yes. Stress, mood, and sleep fields are encrypted at the application layer with AES-256-GCM before they hit the database. Even a database breach wouldn't expose them in cleartext.
Can parents see my voice transcripts or journal entries?
No. Parental mode is read-only on progress percentages, session counts, and burnout status. It never exposes voice transcripts, journal entries, or stress level numbers.
Where is your data hosted?
Supabase managed PostgreSQL, region ap-south-1 (Mumbai). All data resides in India.
AI behavior
How does the AI build my plan?
Each night the app reviews what you logged that day — your study sessions, your progress through the syllabus, and the wellbeing signals you choose to share — and rebuilds your plan around them. If the AI is ever slow or unavailable, a built-in fallback still generates your plan, so you always wake up to one. It never fails silently.
How often does the AI use my data?
As little as possible, by design. Your plan refreshes once a night, plus a small number of optional insights you can request. We deliberately limit how often AI touches your data — less exposure, lower cost, fewer surprises.
Does the AI use any data I haven't shared?
No. Your plan is built only from what you log — your sessions, your progress, and the wellbeing signals you opt to share. Nothing is pulled from outside your account, and the AI never sees more than you've chosen to track. No hidden data, no black box.
Parental mode
How does my parent get access?
Generate a one-time link from your settings page, share it with them, they verify their email, and they're in. The link expires in 24 hours after creation.
Can I revoke parental access?
Yes, in two clicks from /settings/parental. Revocation is instant — the dashboard goes dark immediately for them.
What if my parent and I share an email address?
They'll need their own. We use email as the unique identifier for read-only access, and we don't allow the same email on both sides of the parental link.
Still curious? Write to support and we'll get back within 24 hours.
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